PRIVACY
POLICY

OVERVIEW

Obsidian Volleyball Academy (“OVA”, “we”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect information when you visit our website.

INFORMATION WE COLLECT

When you visit our website, we may collect:

• Page views and navigation patterns (via Google Analytics)
• Device type, browser, and general location (city-level)
• Interactions with buttons and links (e.g. booking clicks)
• Information you voluntarily provide when booking through Acuity Scheduling

COOKIES & TRACKING

We use the following technologies:

• Google Analytics 4 — measures website traffic and usage patterns
• Google Tag Manager — manages our analytics and advertising tags
• Meta Pixel — measures the effectiveness of our Facebook and Instagram advertising

You can manage your cookie preferences using the consent banner shown when you first visit the site. You can also clear cookies in your browser settings at any time.

HOW WE USE YOUR INFORMATION

• To understand how visitors use our website and improve it
• To measure the performance of our advertising campaigns
• To show relevant ads to people who have visited our website
• To process bookings and communicate about programs

THIRD PARTIES

We share data with Google (Analytics, Ads) and Meta (Facebook, Instagram) for analytics and advertising purposes. These services have their own privacy policies. Booking data is processed by Acuity Scheduling and Stripe for payment processing.

CHILDREN'S PRIVACY

Our programs serve juniors aged 8–18. We do not knowingly collect personal information from children through our website. Bookings are made by parents or guardians. If you believe a child has submitted personal information, please contact us.

YOUR RIGHTS

Under Australian privacy law, you have the right to access, correct, or request deletion of your personal information. To make a request, contact us at obsidianvolleyball@gmail.com.

CONTACT

For privacy-related enquiries, email obsidianvolleyball@gmail.com.